This page displays current alerts for HawkSoft 5, and the status of HawkSoft 5 systems and services. The HawkSoft 6 status page can be found at HawkSoft Cloud Status. For other current issues, updates can be found on the HawkSoft Support Page.
Active Alerts
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System Health
check_circleHealthy errorDegraded cancelOffline | ||
|---|---|---|
| System | Status | Description |
| Core Services | Services that keep HawkSoft and other Cloud Products running | |
| Start Configuration | cancel | Ensures HawkSoft CMS has all the files it needs to run and work with Cloud Services |
| Subscription Service | cancel | Maintains agency subscription to HawkSoft CMS |
| Agency Configuration Sync | cancel | Keeps agency information set in HawkSoft CMS in sync with Cloud Services and Products |
| Cloud Search | cancel | Cloud-based search that includes location searching (AKA “New Search Experience”) |
| Data Sync | Synchronizes client and policy data to HawkSoft Cloud | |
| Cloud Storage Access | cancel | Access to Agency storage in HawkSoft Cloud |
| Cloud Storage Read/Write | cancel | Grants agency access to read or write client and policy data to HawkSoft Cloud |
| Products | HawkSoft Products and Services | |
| Agent Portal | cancel | Access client and policy data from a mobile device or web browser |